The Department of Employment and Labour has announced a large recruitment drive for UI Claims Officers (X141 Posts) in the Western Cape. This is a strong entry-level government opportunity for candidates who have completed Grade 12 and want to build a stable career in public service.

With a starting salary of R269 499 per annum, this opportunity is ideal for unemployed youth, first-time job seekers, and anyone looking to enter government administration. The posts are spread across multiple Labour Centres and satellite offices in the Western Cape, making them accessible to many communities.

If you are interested in administration, UIF operations, and helping members of the public, this role can be a great starting point.

Quick Overview

• Position: UI Claims Officer (X141 Posts)

• Department: Department of Employment and Labour

• Salary: R269 499 per annum

• Location: Western Cape Labour Centres & Satellite Offices

• Experience Required: 0–6 months

• Minimum Qualification: Grade 12 / Senior Certificate

• Closing Date: 27 February 2026

This is an entry-level post, meaning previous long-term experience is not required.

Where the Posts Are Available

The 141 posts are distributed across different Labour Centres in the Western Cape:

• Beaufort West – Ref No: HR4/4/10/637 (13 Posts)

• Cape Town – Ref No: HR4/4/10/638 (12 Posts)

• Atlantis – Ref No: HR4/4/10/639 (5 Posts)

• Athlone – Ref No: HR4/4/10/640 (11 Posts)

• George – Ref No: HR4/4/10/641 (10 Posts)

• Knysna – Ref No: HR4/4/10/642 (12 Posts)

• Plettenberg Bay – Ref No: HR4/4/10/643 (12 Posts)

• Mitchells Plain – Ref No: HR4/4/10/644 (9 Posts)

• Nyanga – Ref No: HR4/4/10/645 (12 Posts)

• Mossel Bay – Ref No: HR4/4/10/646 (13 Posts)

• Oudtshoorn – Ref No: HR4/4/10/647 (9 Posts)

• Vredenburg – Ref No: HR4/4/10/648 (18 Posts)

• Vredendal – Ref No: HR4/4/10/649 (10 Posts)

Applicants can apply to the centre closest to them. Applying to more than one centre may increase your chances.

Email Applications by Centre

• Beaufort West – WCJobs-BEA@LABOUR.gov.za
• Cape Town – WCJobs-CTN@LABOUR.gov.za
• Atlantis – WCJobs-ATL@LABOUR.gov.za
• Athlone – WCJobs-ATH@LABOUR.gov.za
• George – WCJobs-GRG@LABOR.gov.za
• Knysna – WCJobs-KNS@LABOUR.gov.za
• Plettenberg Bay – WCJobs-PLE@LABOUR.gov.za
• Mitchells Plain – WCJobs-MP@LABOUR.gov.za
• Nyanga – WCJobs-NYG@LABOUR.gov.za
• Mossel Bay – WCJobs-MBY@LABOUR.gov.za
• Oudtshoorn – WCJobs-OUD@LABOUR.gov.za
• Vredenburg/Vredendal – WCJobs-VRD@LABOUR.gov.za
• Somerset West – WCJobs-SW@LABOUR.gov.za

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What Is a UI Claims Officer?

A UI Claims Officer works with the Unemployment Insurance Fund (UIF) system. The main role is to process claims from workers who have lost their jobs, are on maternity leave, illness leave, or facing other qualifying situations.

This role is very important because it helps ensure that unemployed workers receive financial support on time.

Main Duties of a UI Claims Officer

As a UI Claims Officer, your responsibilities will include:

• Receiving and assessing UIF claims

• Capturing and updating data on the UIF system

• Verifying employer declarations

• Processing approved payments

• Responding to questions from employers and claimants

• Providing administrative support within the Labour Centre

• Ensuring all processes follow Standard Operating Procedures

This job combines administration, computer work, and direct interaction with the public.

Minimum Requirements

To qualify, applicants must:

• Have Grade 12 / Senior Certificate

• Have 0–6 months experience (entry-level friendly)

• Be able to work with the public

• Have basic computer skills

This makes it a strong opportunity for school leavers and first-time job seekers.

Knowledge Requirements

Candidates should have basic understanding of:

• Unemployment Insurance Act

• Unemployment Insurance Contributions Act

• Public Service Act

• Public Service Regulations

• Batho Pele Principles (People First)

• Customer service practices

You do not need expert-level knowledge, but basic awareness will help during interviews.

Important Skills for Success

To perform well in this role, you should have:

• Good verbal and written communication

• Listening skills

• Computer literacy

• Customer service skills

• Decision-making ability

• Attention to detail

If you have worked in retail, call centres, data capturing, or administration before, that experience will help.

Work Environment

UI Claims Officers work inside Labour Centres. You will interact daily with:

• Job seekers

• Employers

• UIF beneficiaries

• Government systems

You may handle high volumes of people, especially during busy periods. Patience, professionalism, and clear communication are important.

This role gives you real exposure to how government operations work.

Why This Job Is Valuable

Many young people struggle to enter the job market because they lack experience. This opportunity offers:

• A stable government salary

• Professional work experience

• Exposure to public service systems

• Long-term career growth potential

Government experience is highly respected and can open doors to other positions later.

Career Growth After This Role

Starting as a UI Claims Officer can lead to:

• Senior Administration Clerk

• Labour Centre Operations Officer

• HR Clerk in government

• UIF Inspector

• Compliance Officer

With further studies and experience, you can move into supervisory or management roles.

This is not just a job. It can be the beginning of a long-term public service career.

How to Apply

Applications must be sent to:

Chief Director: Provincial Operations
PO Box 872, Cape Town, 8000

Or hand deliver to:

Department of Employment and Labour
No. 9 Long Street, Corner Riebeeck & Long Street, Cape Town

Email Applications by Centre

Each Labour Centre has its own email address. Applicants should send applications to the correct centre email as listed in the official notice.

Attention: Sub-directorate: Human Resources Management, Western Cape.

Make sure you include the correct reference number in your application.

Tips to Improve Your Application

Competition will be strong because there are many posts available.

To improve your chances:

• Prepare a clear and professional CV

• Highlight computer skills

• Mention any admin or customer service experience

• Show understanding of public service values

• Check spelling and grammar

• Submit before the closing date

Even short-term experience in retail or office work can help.

Important Deadline

Closing Date: 27 February 2026

Late applications will not be accepted.

Frequently Asked Questions (FAQs)

Is experience required?

Only 0–6 months experience is required. This makes it entry-level friendly.

Can unemployed youth apply?

Yes. This opportunity is suitable for unemployed youth.

Is this a permanent job?

It is a public service role with long-term career potential, depending on departmental needs.

What qualification is required?

Grade 12 / Senior Certificate.

Is computer literacy necessary?

Yes. Claims are processed using digital systems.

Final Thoughts

The UI Claims Officer (X141 Posts) recruitment drive by the Department of Employment and Labour is a major opportunity for Western Cape residents. With Grade 12 as the minimum requirement and only basic experience needed, this role is accessible to many young job seekers.

The salary of R269 499 per annum offers financial stability, while the work experience provides valuable exposure to government systems and public service.

If you are serious about building a career in administration and helping people through UIF support services, this could be your opportunity.

Prepare your documents early and apply before 27 February 2026.

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